Shipping policy

Below are FAQs:

Q. How long does it take to ship my item after payment is received?
A. Standard Processing time takes 3-6 business days not including weekends and holidays and then 3-5 business days with the shipping carrier after that.

Orders with Expedited Processing, go out within 48 hours (not including Sat/Sun) and arrive in 3-5 business days.

Orders with, overnight, 2 and 3 day shipping go out within 48 hours (not including Sat/Sun) and arrive in 1, 2 or 3 days depending which option you choose.

Orders are typically delivered within 5-7 days after it has shipped 

Please note that the estimated shipping days shown on the shipping calculator do not include the time to process the order and states transit times in BUSINESS DAYS not including weekends. Days shown on the shipping calculator are strictly estimated transit times and do not include processing time. Actual transit time is dependent upon the carrier delivering the order. Rustic Den Designs is not responsible nor have control over any shipping delays (weather related and otherwise) that the carrier may encounter during transit.

Q. Will I get tracking?
A. Yes you will get tracking emailed to you once your label is created. Tracking will updated when the shipping carrier receives your package.

Q. Do you run sales /promos?
A. Yes. We run random sales and promos. They are announced via our email mailing list. 

Q. Do you ship to Canada / Puerto Rico / Alaska / Hawaii?
A. Yes but shipping is extra. For international orders you will be billed separately for duties and border fees through the shipping carrier.